Terms of Use

The use of this website is at the sole responsibility of the user. The following privacy terms apply to all forms of usage of the website. Using and registering on our website implies unconditional acceptance, approval, consent, agreement, and acknowledgment of our terms of use and privacy policy, as we may modify them at our discretion. If a user does not fully and unconditionally accept these terms, they must leave our website and not use any of its services or content.

This Privacy Policy applies only to this website. Links to other websites have their own privacy policies, and this website bears no responsibility for their practices, terms of use, privacy policies, or content. Visiting these third-party websites is at your own risk.

The website may modify the terms of use, privacy policy, and conditions at any time at its sole discretion and without specific justification, by publishing a revised version on its website. Users must always check for any changes, and continued use of the website implies unconditional acceptance of the modified terms and consent to them. Otherwise, users must refrain from visiting or accessing the website and its content. The revised terms take effect upon publication on our site, without the need for further action.

The website may automatically collect, among other data, the following during a user’s visit:

• (1) IP addresses,
• (2) domain servers,
• (3) types of computers accessing the site,
• (4) browser types,
• (5) referring sources or URLs that directed the user to the site,
• (6) pages and information accessed.

This data helps us understand traffic, diagnose server issues, manage the site, and improve services.

In order to provide services to the visitor-user, they may be asked to submit certain information to the website, which personally identifies them, such as specific personal data. These may include, indicatively and not exhaustively: full name, contact details such as address, phone number, and email address, demographic data, postal code, gender and date of birth, personal needs relevant to the search for service provision matching the user's criteria, and any information or communication provided by the user via email or letter to the website.

By submitting this data, users are presumed to do so with their consent and solely for the purpose of improving the services offered by the website. Despite the website's good faith and all reasonable efforts to store users' personal data in a secure operating environment not accessible to the public, it is explicitly stated herein to every user-visitor that the complete or perfect security of such data cannot be guaranteed. Therefore, the website does not promise, guarantee, or undertake any obligation to ensure that there will be no accidental disclosure of personal data or unauthorized and unlawful access by third parties, and hence bears no liability in such regard.

The user must immediately inform the website in writing in case their contact details are lost, stolen, or used without their authorization, or if they become aware of any other unintentional and unlawful access to them. In such cases, we will delete the contact details from the user’s account and update our records accordingly without bearing any liability.

When a visitor-user sends information to the website through relevant online forms or via email to request a service, the provided information must be accurate, not infringe on third- party rights, and must not be false, misleading, defamatory, or otherwise unlawful. The information provided may be disclosed in whole or in part at the sole discretion of the website administrators and only to the directly concerned party, a party with a legitimate interest, or the competent authority as per the law, and to any other person or authority deemed necessary according to legal provisions or court/authority decisions. This is particularly applicable if the user's use of the site is deemed to violate usage rules or applicable Greek, EU, or international law.

Specifically, such discretion may be exercised in any situation where, in the website administrator’s judgment, a user’s activity violates a legal provision, the website’s terms of use, or general principles of good faith and accepted moral standards. In such cases, all user information, including IP address, may be subject to investigation if required for the protection of the website's or third parties’ rights, or to stop or prevent violations.

Any data or information submitted to the website must not conflict with applicable Greek, EU, or international laws, nor with principles of good faith or accepted moral standards. They must also not be altered, falsified, adapted, or defamatory, nor violate third-party rights. These data or parts thereof may be archived, used, or processed by the website through any lawful means without the visitor-user being entitled to any claim or demand against the website.

Each visitor-user is solely responsible for any use of the website in any form and at any time and may use the services only for lawful purposes. No visitor-user may use the website in any way that may damage, harm, or disable servers or networks or disrupt the use of the website by others. Users are prohibited from misusing services, for instance, by scheduling appointments with no intent to keep them, accessing services for reasons other than those provided, creating fake accounts, or collecting other users' personal data.

The website reserves the right to pursue any legal or contractual claim, including full compensation and legal costs, resulting from even slight negligence or violation of applicable laws by the user or anyone assisting them.

The website may, at its sole discretion and without prior notice (unless otherwise required by law), take any of the following actions:

• (a) Record and store all user communications with the website, including emails and Q&As with experts,
• (b) Investigate any complaints, particularly when a communication appears non-compliant with laws or site terms,
• (c) Remove or demand removal of any communication and take other legal action to protect its or third-party rights,
• (d) Delete without justification or warning any data deemed offensive, defamatory, illegal, or in violation of terms,
• (e) Delete any registered user and block access to the site for violations of terms or applicable law.

The visitor-user agrees to the retention and processing of their personal data, as submitted in their queries or history, by the website administrator, who may share this data with third parties (experts) solely to ensure the correct operation of the site and to provide appropriate responses.

Furthermore, the administrator will keep a record of users' personal data in accordance with the GDPR and relevant laws (Law 2225/1994, Presidential Decree 47/2005) for lifting confidentiality in cases involving national security or serious crimes, as long as procedures outlined by the applicable legislation are followed. Users retain their rights under Articles 15-18 and 20-21 of the GDPR.